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Most frequent questions and answers

Having an account with YOURSLIPPER.COM will speed up the checkout process and allow you to keep track of your orders. You can register for an account before shopping or create one before you head to checkout.

You also have the option to shop through guest checkout. However, your information will not be stored and you will not be able to check or make amendments to your order if you have opted for guest checkout. If you change your mind, you can still create an account after placing your order using your current details.

By creating an account, you will be able to:
  1. Checkout faster by saving your address in your Address Book
  2. View your order status and history under Orders
  3. Receive the latest news on Promotions, New Arrivals and Online Exclusives

Head on over to the Person Icon page and fill in your particulars under Register.

Enter your email address and password into the Login field.

Head to the Login page and enter your email address under Lost Your Password. You will receive an email with a link to reset your password.

To change your password, sign into your account and head to Account Details.

Login to your account, head to My Account and then to Account Details. You can then edit/update your particulars.

Login to your account, head to My Account and then to Address. You can then edit/update your billing and shipping addresses and save them for future orders.

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